OVERVIEW
I joined Babylon Health in late 2018, during the company's rapid growth phase. My role involved collaborating with the team on the GP at Hand NHS app, ensuring consistency across both native apps and web experiences. Additionally, I worked closely with the design system team before transitioning to a different squad, where I played a key role in defining internal tools for one of the Partner teams, streamlining the partner sign-up and administration processes.
DESIGN
I played a pivotal role in developing the portal design systems and led the design experience for the entire Partner Portal tool. My responsibilities spanned the full design process—from conducting user research and testing to creating high-fidelity designs and collaborating closely with engineering and QA teams to ensure successful delivery.
Notable achievements include the initiation and implementation of design system elements for portal UI's, which have since been adopted across the B2B and B2B2C platforms
Process
Here’s a refined version of your paragraph:
"My process and team ceremonies were primarily based on Agile methodologies. For the Partner Portal team, I collaborated closely with the Product Owner and a User Researcher, who supported and helped drive the design and research direction of the product. We followed the Double Diamond framework and incorporated engaging activities throughout the discovery and design phases, ensuring a collaborative and innovative approach before moving into development and delivering the final product to production."